How the myGov update affects taxpayers

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Clients using myGov will see that it has recently been updated with a new look and more features.

When signed in to myGov, clients might receive notifications through ‘Payments and claims’ from other government services, such as Centrelink.

However, the ATO has stated that it will not communicate using this feature.  Instead, the ATO will continue to send messages to the myGov Inbox, and to tax agents on behalf of their clients, if that’s their communication preference.

Therefore, clients don’t need to do anything different, and can still:

  • find myGov at the same website address (i.e.,;
  • sign in using their current sign-in details; and
  • have access to all their linked services, including the ATO.

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